Tel: 01454 417 084
Mobile: 07545 458 299

FAQ

Q. How can I get a FREE no obligation quote?

A. Please go to the contact page to arrange a suitable time for a site visit and survey. We will offer free advice and an accurate quote with no commitment or pressure to you.

 

Q. What are your normal hours of business?

A. We normally work from 8.00am until 5.00pm. However, special arrangements can be made to accommodate most requirements.

 

Q. Can you work weekends?

A. Yes, we can usually accommodate Saturday visits.

 

Q. How do I pay?

A. You can pay either by cash or cheque.

 

Q. Do you have a minimum charge?

A. Yes, minimum charge is £65.

 

Q. Is your service guaranteed?

A. Yes, if you are not completely satisfied with my work, we will re-clean the area again for free. If you are still not happy, we can refund your money.

 

Q. Should I empty the room before carpet cleaning?

A. We ask that you clear away small items including ornaments, plants and easily moved objects. You do not need to move heavy items of furniture.

 

Q. How long does the carpet cleaning process take?

A. This can vary depending upon the area of the room, how much furniture needs to be moved and how heavily soiled the carpet is.

 

Q. How long will my carpets take to dry?

A. Using the FAST DRY hot water extraction system, drying time is substantially reduced, usually to within 1 to 2 hour with our high volume air mover.

 

Q. Do you clean upholstery and curtains?

A. Yes we provide an in-situ service for both. Depending on the fabric we can either HOT SOLVENT CLEAN (dry clean) or use our fast dry hot water extraction system.

 

Q. Do you clean rugs?

A. Yes. Depending on the rug. We may offer to clean in situ or take the item away for a more thorough cleaning process.

Q. What areas do you cover?

A. We cover most of the surrounding area including Thornbury, Alveston, Olveston, Rudgeway, Berkeley, Stroud, Almondsbury, Patchway, Bradley Stoke, Yate, Chipping Sodbury, Charfield, Iron Acton, Cromhall, Frampton Cotterell, Stoke Gifford, Winterbourne, Kingswood, Wotton under Edge and surrounding areas of North Bristol and South Gloucestershire.